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Potential Purchaser

Last post 09-29-2014 10:35 AM by mriker. 1 replies.
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  • 07-16-2014 5:07 PM

    Potential Purchaser

    I have downloaded your trial program and have a few questions- First I tried to register the program but I live in Canada and I cannot enter the province of New Brunswick nor the postal code??? Second - my driver travels Canada and the United States - the program does not seem to adjust from the US rules to Canadian rules and vice versa - does the program handle Canadian drivers traveling on both sides of the border?
  • 09-29-2014 10:35 AM In reply to

    • mriker
    • Top 10 Contributor
    • Joined on 06-02-2014
    • Points 416

    Re: Potential Purchaser

    Hi There, you can put any address, but the website will not take the Canada province, You have to enter a US State closest to you. Also the software does not keep track if you cross borders. You will need to add a checkpoint when you cross the border and your log auditor will see when you crossed and process the log accordingly. If you have any issues, please go to www.logbook.com and click on the CHAT NOW button on the right side to connect with a technician. They are available Monday - Friday 8am - 4:30pm MTN Time.
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