Hello,
I am sorry that you're having trouble purchasing Logbook. You can go to www.logbook.com and click on the CHAT NOW button to connect with a technician that can troubleshoot the issue, or contact sales at 1-800-628-4089 use option 2 to get Logbook sales.
Hope this information helps, let me know if you have any other questions. Thank you and have a great day. .