http://www.logbook.com/community/forums/9.aspxFor any questions you have before you install the system.enCommunityServer 2007.1 (Build: 20917.1142)http://www.logbook.com/community/forums/thread/1040.aspxFri, 12 Aug 2011 22:08:47 GMTa0d34c8e-e8a9-4a2d-8516-23903831f34a:1040LarryBoy0http://www.logbook.com/community/forums/thread/1040.aspxhttp://www.logbook.com/community/forums/commentrss.aspx?SectionID=9&PostID=1040<p>We are very good about returning calls, so I&#39;m confused. Be sure to leave your area code and phone number, along with a good time to call you.</p><p>We recommend emails only for low-priority items because they don&#39;t have a guaranteed response time.</p><p>We also have live chat at the website during business hours almost all the time.</p><p>If you want a fleet-oriented solution, you might want to look at our fleet solutions at <a href="http://www.rapidlog.com">www.rapidlog.com</a>. You can purchase floating licenses of Eclipse Logbook, and get all the data and reports consolidated at a website.</p><p>Hope that helps,</p><p>--LarryBoy</p>http://www.logbook.com/community/forums/thread/1039.aspxThu, 11 Aug 2011 17:48:01 GMTa0d34c8e-e8a9-4a2d-8516-23903831f34a:1039Silver Ring Thing0http://www.logbook.com/community/forums/thread/1039.aspxhttp://www.logbook.com/community/forums/commentrss.aspx?SectionID=9&PostID=1039Hello. I am a carrier that is in need of 5 licenses, but I have been trying to get someone to return my phone calls and emails for just about a week now. Any advice to get through?