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Re: Out of Memory

LarryBoy — Tue, 09 Aug 2011 20:13:11 GMT

On the File menu there's an option to open the data folder. Select that option. In the folder that opens, the file EclipseLogbook.sdf is your data file.

--LarryBoy

Re: Out of Memory

Anonymous — Tue, 09 Aug 2011 19:31:50 GMT

How would I find the data file to send to the Support area?

Re: Out of Memory

LarryBoy — Tue, 02 Aug 2011 00:21:15 GMT

Now that is useful information! I think you might have a corrupted data file. If you can contact our support department during business hours, they can take a look at it. Be sure to tell them you only get the error on one day and which day that is. Cheers, --Larry

Re: Out of Memory

Anonymous — Mon, 01 Aug 2011 22:04:52 GMT

Okay, it seems as thought the Out of Memory message only comes when viewing cetrain dates. This time it seems that 7/25/11 is the special date it doesn't like. You get the message and it closes Logbook. When you open it back up, and select any other date except 7/25/11, everything works fine. All old logs have been deleted. The only current logs are 6/23/11-7/29/11. This has happened several other times with the same error message, that was why the old logs were deleted. There is a virus protection on the pc that is updated daily and run daily. No viruses found.

Re: Out of Memory

LarryBoy — Fri, 29 Jul 2011 21:02:06 GMT

The pie is disk space. You left-clicked the computer, not right-clicked and selected Properties.

If it was working, and now after a reboot with nothing else running it gives out of memory, that sounds fishy. Do you have antivirus running?

You can also run sysmon to see available memory.

--LarryBoy

Re: Out of Memory

Anonymous — Fri, 29 Jul 2011 20:44:33 GMT

He used it all last year. There is a lot of GB left on the PC. (A large part of the pie is pink).

Re: Out of Memory

LarryBoy — Fri, 29 Jul 2011 20:39:38 GMT

Has it been working, and stopped? Or has it never worked?

How much memory does your machine have? (Right click My Computer and select Properties, look for Installed RAM).

--LarryBoy

Re: Out of Memory

Anonymous — Fri, 29 Jul 2011 20:30:35 GMT

Tried that several times.

Re: Out of Memory

LarryBoy — Wed, 27 Jul 2011 14:08:16 GMT

First, try rebooting your machine and then run Logbook before any other software.

Let me know if you still get the message.

--LarryBoy

Out of Memory

Anonymous — Tue, 26 Jul 2011 23:56:58 GMT

I am getting an error message that it is out of memory. I have the updated version that was released on 3/21/11. Can someone help me?